Countrywide is definitely NOT on your side, despite their annoying ads. I'd sooner get a mortgage from the devil himself than another one through them.
Update: Puget Sound Energy, however, IS on your side, and calling them when you have a problem will result in a quick and painless solution. They are helpful, courteous, and genuinely do their best to make life better.
Can you tell I'm trying to deal with bills today?
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